Effective Date: August 20, 2024
Welcome to MysticHydration.com (“Website”). These Terms and Conditions govern your access to and use of the Website operated by Mystic Hydration (“we,” “us,” or “our”). By accessing or using this Website, you agree to comply with these Terms and Conditions.
Please read these terms carefully before using the Website. If you do not agree with any part of these Terms and Conditions, you must not access or use the Website.
1. Acceptance of Terms
By using our Website, you confirm that you accept these Terms and Conditions and agree to be bound by them. These Terms and Conditions apply to all users of the Website, including customers, vendors, and browsers.
2. Eligibility
To be eligible to purchase products from our Website, you must be at least 18 years old or have the legal authority to enter into binding contracts in your jurisdiction. By using the Website, you confirm that you meet these eligibility requirements.
3. Products
Mystic Hydration sells crystal-infused water bottles designed for spiritual seekers. The images of products on our Website are for illustrative purposes only. While we strive to ensure that product colors and appearances are accurately depicted, actual products may vary slightly due to photography, display settings, or other factors.
4. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by Mystic Hydration. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or fraudulent activity.
- Payment: Payments must be made via the payment methods available on our Website. By placing an order, you authorize us to charge the full amount of the order to your selected payment method.
- Pricing: All prices on our Website are listed in the currency applicable to your location. We reserve the right to change our pricing at any time without notice. In the event of a pricing error, we will notify you and offer you the option to proceed with the correct price or cancel the order.
5. Shipping and Delivery
- Shipping: We ship products to selected locations worldwide. Shipping fees and estimated delivery times will be calculated at checkout.
- Delivery: While we strive to deliver products within the estimated delivery time, delivery dates are not guaranteed. Mystic Hydration is not responsible for any delays caused by customs, shipping carriers, or other unforeseen factors.
- Risk of Loss: The risk of loss or damage to products passes to you upon delivery to the shipping carrier.
6. Returns and Refunds
- Return Policy: We offer a 30-day return policy from the date of purchase. Products must be unused, undamaged, and returned in their original packaging. To initiate a return, please contact us at cbchristison@gmail.com for instructions.
- Refunds: Refunds will be processed within 10 business days of receiving your returned product. The refund will be issued to the original payment method, excluding shipping fees. We reserve the right to refuse returns if the product does not meet our return conditions.
- Exchanges: We do not offer exchanges at this time. If you wish to replace a product, please return it for a refund and place a new order.
7. Intellectual Property
All content on the Mystic Hydration Website, including text, graphics, logos, images, and software, is the property of Mystic Hydration or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without prior written permission from Mystic Hydration.
8. User Conduct
When using our Website, you agree to abide by the following rules:
- Do not engage in any activity that violates applicable laws or regulations.
- Do not use the Website for any fraudulent or unlawful purposes.
- Do not engage in any activity that interferes with or disrupts the operation of the Website or its services.
- Do not attempt to gain unauthorized access to the Website or its servers.
9. Privacy
Your use of our Website is subject to our Privacy Policy. By using the Website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
10. Disclaimers
- Product Disclaimer: Mystic Hydration’s crystal-infused water bottles are intended for spiritual seekers. However, we do not guarantee any specific health or wellness benefits from using our products. The use of our products is at your own discretion and risk.
- Website Disclaimer: The Website is provided “as is” and “as available” without warranties of any kind, either express or implied. Mystic Hydration does not guarantee that the Website will be uninterrupted, error-free, or secure.
11. Limitation of Liability
To the fullest extent permitted by law, Mystic Hydration shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products. Our total liability to you for any claims arising from the use of our Website or products is limited to the amount you paid for the product in question.
12. Indemnification
You agree to indemnify and hold Mystic Hydration harmless from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from your use of the Website, violation of these Terms and Conditions, or infringement of any intellectual property rights.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of laws principles. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in South Africa.
14. Changes to Terms and Conditions
Mystic Hydration reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Website after any changes indicates your acceptance of the modified Terms and Conditions.
15. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Mystic Hydration
68 Merestyn St, Saldanha, 7395, South Africa
Email: cbchristison@gmail.com
Thank you for visiting MysticHydration.com and for supporting our business.
By including these Terms and Conditions on your website, you ensure that users understand their responsibilities and the limitations of your business’s liability, while also protecting your intellectual property and legal rights.